Support
We're here to help you get the most out of HueCommand.
Frequently Asked Questions
How do I connect my Hue Bridge?
Open HueCommand and make sure your iPhone is on the same Wi-Fi network as your Hue Bridge. The app will automatically discover nearby bridges. Tap on your bridge and press the physical link button on top of it when prompted.
Can I control my lights away from home?
Yes! HueCommand Pro includes remote access. Go to Settings > Remote Access to connect your Hue account. This uses the official Philips Hue cloud API with secure OAuth authentication.
Which Hue Bridge models are supported?
HueCommand supports Hue Bridge v2 (square shape) and later. The original round Hue Bridge (v1) is not supported as it was discontinued by Signify and lacks the CLIP v2 API.
How do I set up the Apple Watch app?
The Apple Watch companion app installs automatically when you install HueCommand on your iPhone. Make sure both devices are paired and on the same network. Your bridge connection syncs automatically.
What's included in HueCommand Pro?
Pro unlocks remote access, advanced automations, scene scheduling, and more. You can subscribe monthly, yearly, or purchase a lifetime unlock. Manage your subscription in Settings or through your Apple ID.
How do I cancel my subscription?
Open the Settings app on your iPhone > tap your name > Subscriptions > HueCommand. You can change or cancel your plan from there. Your Pro features remain active until the end of your billing period.
The app can't find my bridge
Make sure your iPhone and Hue Bridge are on the same Wi-Fi network. Try restarting your bridge by unplugging it for 10 seconds. If discovery still fails, you can enter your bridge's IP address manually in the setup screen.
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Found a bug or have a feature request? We'd love to hear from you.